1. General Provisions
This Privacy Policy regulates the collection, processing, storage, and protection of personal data obtained through the website and online sales platform operated by
AYŞİM KİMYA TEMİZLİK MADDELERİ SAN. TİC. LTD. ŞTİ.
Users are deemed to have accepted the terms of this policy by visiting our website or making a purchase.
AYŞİM KİMYA TEMİZLİK MADDELERİ SAN. TİC. LTD. ŞTİ. reserves the right to update this policy as needed. The updated policy becomes effective as of the date it is published on the website.
2. Collection of Personal Data
The following personal data may be collected from users:
Identity Information:
- Name and surname
- Turkish National ID (T.C. Kimlik Numarası), if required for billing purposes
Contact Information:
- Phone number
- Email address
- Residential or delivery address
Financial Information:
- Payment details
- IBAN or credit card information (processed via secure payment providers)
Transaction Information:
- Order details
- Invoice information
- Delivery information
Online Data:
- IP address
- Cookies
- User behavior
- Session data
3. Purposes of Processing Personal Data
Collected personal data are processed for the following purposes:
- Execution of the sales contract, preparation of orders, invoicing, and delivery
- Contacting the user and providing customer support
- Fulfillment of legal obligations (tax legislation, consumer protection laws, etc.)
- Improving user experience and ensuring website security
- Conducting promotional, campaign, and advertising activities with user consent
4. Storage and Security of Personal Data
All personal data are stored in compliance with the Turkish Personal Data Protection Law No. 6698 (KVKK).
Data are protected against unauthorized access, loss, destruction, or misuse through necessary administrative and technical measures.
Payment information is processed through secure systems of third-party payment providers, and the company does not have direct access to this information.
5. Transfer of Personal Data
Personal data are not sold or rented to third parties.
However, they may be shared with the following parties for the purpose of providing services:
- Shipping and logistics companies (for product delivery)
- Payment service providers (for processing payments)
- Legally authorized public institutions and organizations (where legally required)
6. Use of Cookies
Cookies are used on our website to improve user experience.
Cookies are used for the following purposes:
- Remembering user preferences
- Managing the shopping cart
- Ensuring site performance and security
- Analyzing user behavior to improve service quality
Users may refuse cookies by adjusting their browser settings.
7. User Rights
Under Law No. 6698 (KVKK), users have the following rights:
- To know whether their personal data have been processed
- To request information if the data have been processed
- To know the purpose of processing and whether the data are used appropriately
- To know the third parties to whom the data are transferred domestically or abroad
- To request correction if the data are incomplete or inaccurate
- To request deletion or destruction of the data in accordance with the law
- To object to adverse results from automated processing
- To claim compensation for damages resulting from unlawful processing of personal data
8. Policy Changes
AYŞİM KİMYA TEMİZLİK MADDELERİ SAN. TİC. LTD. ŞTİ. reserves the right to update or modify this privacy policy at any time.
Changes become effective as of the date they are published on the website.
9. Contact
For any questions or requests regarding our privacy policy or your personal data, you can contact us:
AYŞİM KİMYA TEMİZLİK MADDELERİ SAN. TİC. LTD. ŞTİ.
Email: info@aysimkimya.com
Phone: +90 501 495 57 71
Address:
Cihangir Mahallesi Güvercin Caddesi No:2 İç Kapı No:11, Avcılar / Istanbul