1. Data Controller

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be processed by AYŞİM KİMYA TEMİZLİK MADDELERİ SAN. TİC. LTD. ŞTİ. in its capacity as the data controller, within the scope described below.

2. Personal Data Processed

If you visit our website or make a purchase, the following personal data may be processed:

Identity Information

First name
Last name
Turkish ID number (if required for invoicing purposes)

Contact Information

Phone number
Email address
Billing and delivery address

Financial Information

Payment information
IBAN details
Payment transaction details

(Credit card information is processed directly by payment infrastructure providers and is not stored by our company.)

Transaction Security Information

IP address
Website login and session information
Cookie data

Customer Transaction Information

Order details
Invoice information
Delivery information
Request and complaint records

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Carrying out product sales transactions through the website
Preparing orders, issuing invoices, and delivering products
Managing customer service and support processes
Fulfilling legal obligations (Tax Procedure Law, Consumer Law, etc.)
Ensuring website security
Improving user experience
Conducting campaigns, advertising, and marketing activities if consent is provided

4. Legal Grounds for Processing Personal Data

Your personal data is processed based on the following legal grounds:

KVKK Article 5/2-c: When it is directly related to the establishment or performance of a contract
KVKK Article 5/2-ç: When it is necessary for the data controller to fulfill a legal obligation
KVKK Article 5/2-f: For the legitimate interests of the data controller
KVKK Article 5/1: Explicit consent (for marketing activities)

5. Transfer of Personal Data

Your personal data may be shared with the following parties within the scope of fulfilling the purposes stated above:

Cargo and logistics companies (for product delivery)
Payment infrastructure providers and banks (for payment transactions)
Accounting and financial consultants (within the scope of legal obligations)
Authorized public institutions and organizations (when legally required)

Your personal data will not be sold, rented, or shared with third parties for commercial purposes.

6. Retention Period of Personal Data

Your personal data will be stored for the period required by the purposes of processing and in accordance with the retention periods stipulated by relevant legislation.

At the end of this period, the data will be deleted, destroyed, or anonymized.

7. Use of Cookies

Cookies are used on our website to improve the user experience.

Cookies are used for the following purposes:

Analyzing website usage
Remembering user preferences
Managing shopping cart operations
Ensuring website security

Users may limit or disable the use of cookies at any time through their browser settings.

8. Your Rights Under KVKK

Pursuant to Article 11 of KVKK, as a data subject you have the following rights:

To learn whether your personal data is being processed
To request information if your personal data has been processed
To learn the purpose of processing and whether it is used in accordance with that purpose
To know the third parties to whom the data is transferred domestically or abroad
To request correction if the data is incomplete or incorrectly processed
To request deletion or destruction of personal data within the scope of KVKK
To request notification of corrections or deletions to third parties to whom the data has been transferred
To object to the emergence of a result against you through analysis by automated systems
To claim compensation if you suffer damage due to unlawful processing of your personal data

9. Application Method

You may submit your requests within the scope of KVKK through the following contact channels:

Email: info@aysimkimya.com
Phone: +90 501 495 57 71

Your requests will be evaluated and finalized within 30 days at the latest.

Personal Data Protection Law (KVKK)